Template to be completed with your actual information before any sale.
Data Controller
[Company Name], [address], [email].
Data Collected
- Order: name, first name, shipping and billing address, email, phone.
- Payment: processed directly by our payment provider. We do not store any banking data.
- Browsing: pages viewed, device, IP address, via cookies and similar technologies.
- Contact: the content of messages you send us.
Purposes and Legal Basis
- Process and deliver your orders — contract performance.
- Provide customer service and manage returns — contract performance.
- Comply with our accounting and tax obligations — legal obligation.
- Measure audience and improve the website — legitimate interest or consent depending on the tools.
- Send you commercial communications — consent, revocable at any time.
Recipients
Our technical service providers acting as subprocessors: Shopify (store hosting), our payment provider, our carriers, our e-mailing tool. [Complete with the actual list of your tools.] Some transfers may occur outside the European Union, governed by the European Commission's standard contractual clauses.
Retention Periods
- Order data: 10 years (accounting obligation).
- Prospecting data: 3 years from the last contact.
- Measurement cookies: 13 months maximum.
Your Rights
You have the right to access, rectification, erasure, restriction, opposition, and portability, as well as the right to define directives concerning the fate of your data after your death. Write to [YOUR EMAIL ADDRESS]. You can also lodge a complaint with the CNIL (www.cnil.fr).
Cookies
Non-essential cookies are only placed with your consent, collected via the banner displayed on your first visit. You can change your choices at any time from this banner or your browser settings.